On average it takes ten years for people to address their hearing loss
Front of House Administrator (Chester)
An exciting opportunity has arisen to provide maternity cover for a period of 12 months!
We are a Disability Confident employer with a vibrant office in Chester, offering various types of support related to hearing & sight loss for people across Cheshire East, Cheshire West & Chester, Flintshire & Wrexham. Our values based culture comes from our knowledge that the services we provide make a real difference to the people we support.
We require a professional & approachable individual with strong administrative skills & a proactive attitude, able to work on own initiative & with a desire to constantly improve existing systems. This is an interesting and challenging role where 2 days are never the same!
You will be the first point of contact for clients accessing our services, providing administrative support to Social Care along with supporting external organisations to use the Chester & District Committee for Deaf People Hall. This rewarding post involves taking referrals & signposting clients to other sources of information. In addition to providing information/advice, you will support our Audiology service, Positive Hearing, by scheduling appointments with our clinical Audiologists . As a key holder, with responsibility for opening/closing the building and health & safety, you will complete regular checks, reporting any maintenance issues to Building Maintenance & monitoring their completion.
As this post involves communicating with D/deaf people, you should preferably have a certificate in BSL Level 1, or the ability to demonstrate equivalent knowledge; this is not essential as full training will be given.